In June 2024, in Geneva, the Switzerland NAA hosted the first international edition of the INSEAD Luxury Forum in the Mandarin Oriental hotel. Over 130 alumni and industry professionals from across Europe joined INSEAD academics and executives from leading brands to discuss the outlook for the industry, emerging trends in terms of client experience and how game-changing technologies such as digital product passports can support trust in luxury houses, and engage and retain customers.
Academic panelists
L. Felipe Monteiro, Senior Affiliate Professor of Strategy, INSEAD
Frédéric Godart, Associate Professor, INSEAD
David Dubois, Associate Professor, INSEAD
Matthias Fuchs, Assistant Professor at EHL
Industry panelists
Cécile Guillot, Associate Partner, Bain & Company Londo
Helene Goetzelmann, VP Client Experience, L’Occitane
Jean-Marc Pontroué, CEO, Panerai
Simone Gibertoni, CEO, Clinique La Prairie
Rajesh Shanmugasundaram, CTO, Breitling
Pierre-Nicolas Hurstel, Founder & CEO, Arianee
Organizers
Odile Astréoud, MBA’15J, Event Organizer
Katia Kachan, MBA’16D, Moderator
Dimitri Vaharis, MBA’17J, Geneva Chapter President